Lifetime Warranty
Rings By Pristine Lifetime Warranty Coverage
At Rings By Pristine, your satisfaction is our top priority, and we know life can be as unpredictable as a cat on a Roomba. That's why we offer a lifetime warranty that covers you no matter what curveballs life throws your way.
What Our Lifetime Warranty Covers:
- Complete Protection: Whether your ring suffers from cosmetic scuffs, chips, cracks, gets damaged, unusable, lost, or stolen, we've got you covered.
- One-Time Replacement: We'll replace your original ring once with the exact same design, as long as it's still available.
- Alternate Options: If your original design is out of stock, you can pick any ring of equal or lesser value as a replacement.
How to Claim Your Warranty:
- Contact Customer Service: Reach out to our team to start your warranty claim.
- Pay Shipping Fee: Complete the $29 shipping and handling fee.
- Replacement Process: You don't even need to send the original ring back to us. We'll process your replacement without the hassle.
Replacement Item Details:
- Design Availability: If your original design isn't available, choose a replacement item of equal or lesser value. Note: replacement items aren't eligible for a refund.
- Warranty on Replacements: Only the original purchase is covered by our lifetime warranty. Replacement items do not carry a new warranty.
No Refund for Price Difference:
- Cost Differences: If you opt for a less expensive design during your warranty claim, the difference in cost will NOT be refunded. The warranty covers a replacement only.
Please note that normal wear and tear to your ring is not covered under the warranty.
So, whether your ring goes MIA during a deep-sea dive, gets lost in the great parachuting adventure, or simply meets an unfortunate accident, rest assured, Rings By Pristine has got your back—and your finger.